Technology Adoption

How We Do It

Merit is trusted by leaders at Fortune 500 companies to accelerate adoption & value capture of their most important projects.

Below we show you how we do it & how it creates value.

Why would we share this proprietary information? Because all companies struggle with this & we aren’t available to help them all.

80% of projects fail to deliver expected value

Here’s how to avoid being part of this statistic

The Value Calculation

Here’s what we see over & over. Enterprise companies have tons of opportunity to create value through technology projects. But they focus on the tech and forget to help their people adopt.

Technology ≠ Value

Technology + Adoption = Value

If you understand this, you’re already way ahead.

How Value Gets Created

Now that you understand:

Technology ≠ Value

Technology + Adoption = Value

Here’s a conversation that typically helps clients understand how value gets creates when you accelerate adoption.

Our Approach

Here’s our approach to leading & accelerating adoption. This is literally ‘The Magic’!

There are other methodologies out there (Prosci). You are welcome to use those, but we’ve found them to be cumbersome & overly complex.

In this video, Jonathan explains the approach & how each deliverable connects to each other. Typically, this helps simplify things for clients & help them understand how it all fits together.

Budgeting for Adoption

Once you understand how value gets created through accelerating adoption — the next question is how do I budget for it.

We advise 5-15% of total project budget. In this video, Jonathan shows you how to think through this.

When Do You Need Consultants

Bringing in consultants should be a ‘value driven’ decision. Typically, this is what the situation it looks like when it makes sense:

  • The value of the project is medium - high

  • Or existing employees are stretched thin

  • Or this is outside of core competency